Our Program Care Approach
Our client centered approach is structured bse Nour core concepts which are:
(i) Dignity and Respect - the values, beliefs, knowledge, cultural and spiritual backgrounds of all individuals are incorporated into the environment and into their daily care. Empathy Care Homes clients are honored for their perspectives and choices and as such, is a primary focus of our service delivery.
(ii) Information Sharing - effective services and care results from clear, transparent, and respectful communication between the client, the Empathy Care Homes team, the family, other stakeholders, and external team members.
(iii) Participation - children, youth, and their family members (if applicable) are encouraged and supported in participating in their daily living, service planning and decision making. This allows for a therapeutic relationship, based on reciprocity, regardless of any cognitive, emotional, mental and/or physical circumstances.
(iv) Collaboration - clients and their family members, stakeholders and vested professionals are included on an organization-wide basis. Empathy Care Homes includes the clients, the community, families and others in program design and development, evaluation, care planning, and feedback ongoingly.